Sunday, April 26, 2015

Activating a dormant CIMB account overseas (Part 2)

:: Updated! Issue Resolved! See Latest Post! ::

So the Internet had no answers for me. I opted therefore to look for a Facebook page. Yes, I turned to Facebook.

Turns out, CIMB did have a facebook page and people do post their problems on their wall. I decided to post my problem and it turns out this Facebook page was properly manned and a customer service representative was assigned to me almost immediately.

They requested for my contact particulars, which I happily gave. Since then we've exchanged two e-mails, requiring a formal request letter from me to my CIMB home branch. I have sent both a PDF and the actual physical letter to CIMB.

I now await news of its arrival and the resolution of this problem.

Until then.

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Wednesday, April 22, 2015

Anime I just found out about

I was browsing Gyao on Yahoo Japan last night when I clicked on one of its free episodes without thinking. The title seemed interesting. Unfortunately, the scene I saw was almost horror-like with protective charms, stuck all over a creepy wooden door, suddenly moving from a passing wind that disturbed nothing else. I had to finish the episode if I wanted to go back to bed.

The anime was Seraph of the End (Owari no Seraph, 終わりのセラフ). And it was good! I haven't been hooked on anime for awhile now. It's nice to have something to follow.

Another series I ended up getting hooked on was The Heroic Legend of Arslan (アルスラーン戦記).

Monday, April 20, 2015

Understanding Light Scattering

Been using a SEC-MALS system lately for my protein analysis. Have to brush up on that MALS theory if I'm going to understand what I'm doing.

Links:
Equations and data analysis
SEC MALS model

Box-Plot with R

Just trying to remember where I got all my tutorials for R.

Box-plot:
http://www.r-bloggers.com/box-plot-with-r-tutorial/
ecosensing.org

Strip Chart
Basic Plots - R Tutorial

Software Tutorial Compilations
Software at StatLab, Monash University
R Manual by Murray Logan

Statistics Tutorial
Interpreting p values
Significance level and p values

Thursday, April 16, 2015

Activating a Dormant Malaysian CIMB Savings Account whilst Overseas

:: Updated! Issue Resolved! See Latest Post! ::

Googling this title might not bring up a lot of information for people who need to know but many people are certainly familiar with getting notices about inactive accounts and steps to take to activate dormant accounts within the country.

But what if you weren't in the country when the bank notifies you?

I recently found out that my CIMB savings account became dormant (just two days ago) and not only did I not know it was about to become dormant, I had money transferred to that dormant account to pay some bills. Now I can't use that money.

What should I do?

Situation:
1. Bank probably sent notification to my address in Malaysia (but I wouldn't be able to get it anyway because I'm not in Malaysia).

2. 1.5 years ago, I informed the bank that I won't be in the country and would like to be able to access my accounts from overseas. Was told this was possible and that I won't have anything to worry about. Yet, they fail to inform me directly of my account becoming dormant.

3. Online sites suggest that I make withdrawals from my bank account to activate it... at any branch in Malaysia. (I'm not coming home just to make a bank withdrawal.)

Solution:
1. Call CIMB International and tell them about my current situation. (Problem: No one is ever available at the customer service center and it's freaking expensive to make phone calls from Japan just to wait for an hour for no one to pick up.)

2. Make a withdrawal myself.


I mean, I don't really have much choice here. Where am I going to go for help? CIMB won't pick up my calls. I can't get my family to do anything for me. I've tried with the Maybank account but no luck. They say that I need to be there in person. Which is bull.

Banks these days have to consider people who need to travel for their jobs. I think, I may never want to come back to Malaysia.


+ Updated +
Part 2
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